Shipping and Returns Policy - Office Star Products

Shipping Policy

  • Free Shipping: Enjoy free shipping on all items.

Return Policy

  • Return Requirements:

    • Items must be returned to our warehouse in New Jersey in their original carton.
    • A 20% restocking fee applies to all returns.
    • Customers are responsible for the cost of return shipping.

  • Additional Notes:

    • Returns without just cause or resulting from customer error may incur additional restocking fees per the manufacturer’s policies. These fees will be deducted from the refund.
    • For purchases that included free shipping, the original delivery freight costs will be deducted from the refund if the return is for reasons other than damage or manufacturer defects. 

      Order Cancellation Policy

      • Restocking Fee: A 20% restocking fee applies to canceled orders, even if the order has not shipped but has been processed or collected.

      Delivery Rescheduling

      • Rescheduling Fee: Customers are responsible for any fees associated with delivery rescheduling.

  • Order Cancellation Policy

    • Restocking Fee: A 20% restocking fee applies to canceled orders, even if the order has not shipped but has been processed or collected.

Thank you for choosing us for your Office Star Products purchases! If you have any questions or need assistance, feel free to contact us at returns@majesticofficefurniture.com