Returns/Exchange
At Majestic Office Furniture, we understand that sometimes a product may not meet your expectations or fit your specific needs. That's why we have a flexible returns and exchange policy in place, allowing you to have peace of mind when shopping with us.
Our returns and exchange policy may vary depending on the supplier of the product. We work closely with each supplier to ensure that their specific policies align with our commitment to customer satisfaction. Therefore, it is important to review the specific return and exchange instructions provided by the supplier of the product you purchased.
When initiating a return or exchange, please keep the following guidelines in mind:
- Products must be returned or exchanged within the specified timeframe set by the supplier. This timeframe may vary depending on the supplier's policy.
- The product must be in its original condition, unused, and in its original packaging. Any signs of wear, damage, or alteration may affect the eligibility for return or exchange.
- Proof of purchase, such as the order number or receipt, may be required when initiating a return or exchange.
- Return shipping costs may apply and will be determined by the supplier's policy. Please refer to the supplier's instructions for more information.
- In case of a defective or damaged product, please contact our customer support team immediately. We will work with the supplier to resolve the issue and provide you with a satisfactory solution.
It is important to note that some products may be non-returnable or non-exchangeable due to their nature or customization. This information will be clearly stated on the product page and in the supplier's return policy.
We strive to provide accurate and up-to-date information regarding returns and exchanges, but we recommend reviewing the specific policies provided by the supplier for the most accurate and detailed instructions.
At Majestic Office Furniture, we value your satisfaction and aim to make the returns and exchange process as smooth as possible. If you have any questions or need assistance with a return or exchange, please don't hesitate to contact our customer support team support@majesticofficefurniture.com. We are here to help!
